Privacy Policy

STRATA Nigeria (“we”, “us”, “our”) provides professional painting and decorating services across Lagos, Abuja & major Nigerian cities. We are committed to protecting the privacy of everyone who contacts us or uses this website.

This policy explains what personal information we collect, how we use it, and the choices you have. It applies to this website and to enquiries you make with us by phone, WhatsApp or email. Our registered address is 16, Construction Complex, Karu Central Market, Karu, Abuja, Nigeria.

We may collect the following information when you request a quote or get in touch:

• Your name, phone number, email address and property location.
• Details about your project, such as the type of space, scope and timeline.
• Any photos, colour preferences or messages you choose to share with us.
• Basic technical data (such as pages visited) collected automatically to help us improve the website.

We use your information to:

• Prepare and provide quotes and respond to your enquiries.
• Schedule site visits, deliver services and manage your project.
• Send you relevant updates about work we are carrying out for you.
• Improve our services and the quality of our website.

We do not sell your personal information, and we only share it with team members and trusted partners who help us deliver your project.

We rely on the following grounds to process your information:

• Your consent — when you submit a quote request or enquiry and ask us to respond.
• Contract — where processing is necessary to prepare or deliver the services you have engaged us for.
• Legitimate interests — to operate, secure and improve our business and this website, provided your rights do not override those interests.
• Legal obligation — to meet tax, accounting and other regulatory requirements.

When you complete our quote or contact forms, the details you provide are recorded in a secure, access-controlled spreadsheet so our team can follow up with you. This record is used solely to respond to your enquiry and manage any resulting project.

We share limited information with trusted providers who help us run our business. Each processes your data under its own privacy terms:

• Messaging and communication platforms (WhatsApp, email and phone providers).
• Google (for securely recording and managing form submissions).
• Our website hosting and analytics provider.

We choose providers that maintain appropriate security, and we do not authorise them to use your information for their own marketing.

When you contact us via WhatsApp, phone or email, those messages are handled by the relevant third-party providers under their own privacy terms. We keep the content of your enquiry only for as long as needed to serve you well.

We keep your information only as long as necessary for the purposes described above, or as required to meet legal and accounting obligations. When it is no longer needed, we securely delete it.

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. You can also object to or restrict certain processing and, where applicable, request a copy of your data. To make a request, email us at info@stratanigeria.com. We will respond within a reasonable time and may need to verify your identity first.

This website uses only essential functionality and basic analytics. We do not use intrusive advertising trackers. You can control cookies through your browser settings at any time.

Our services and website are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with their details, please contact us and we will delete it.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.

If you have any questions about this policy or how we handle your data, please contact us at info@stratanigeria.com or call +234 701 135 0246.